v-Consult (Online Consultation) is live

v-CONSULT enables GP surgeries to offer online consultations to their patients. Designed to improve practice efficiencies and signpost patients to the right place. This allows patients to submit their symptoms or requests to their own GP electronically and offers NHS self-help information, signposting to services, and a symptom checker. 

  • v-Consult is our new system for contacting the surgery
  • We expect it to be more convenient than telephoning us
  • No system is perfect but we believe it will offer you a better, safer service
  • If you don’t have access to the internet or you have difficulty completing the form you can still telephone the surgery – our Care Navigators will help you.
  • Prioritising safe face to face appointments is important for all
  • Continuity of care is our main focus at Small Heath Medical Practice